My call story is a little unusual.
I had to make it myself.
I had submitted a book to Avalon Books. I'd been submitting and receiving rejections for a few years so I wasn't surprised when I didn't hear back from Avalon for three or four months. But when six months had passed, I thought, what the hell, it can't hurt to call.
I was a little surprised to hear the person who answered the phone say, "Oh, hang on a minute," but I figured maybe the receptionist was busy or flustered or whatever.
I later learned that the woman who'd answered the phone was not the receptionist but the editor's assistant and she'd recognized my name.
When the editor picked up the phone second's later, I learned why the assistant had passed me on so quickly.
"I'm so glad you called," she said. "We've been trying to reach you but the phone number on your query letter is wrong. We want your book."
Oops. How the hell had I done that? And woohoo! I'd sold my first book!